By using the bet399 platform, you agree to these terms. If anything is unclear, please contact our support team.
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Know these six key points before using bet399 — avoid running into issues later.
All users are subject to identity verification. Providing incorrect information may result in withdrawals being withheld.
Specific limits apply to deposits and withdrawals. Using the same payment method for both deposits and withdrawals is mandatory.
Every bonus has a wagering requirement. Failure to meet the conditions may result in the bonus being forfeited.
Multiple accounts, manipulation, and fraud are strictly prohibited. Violations will result in permanent account closure.
Bet399 offers self-exclusion and deposit limit options. Protect yourself from excessive play.
Bet399 may update these terms at any time. Continued use of the platform following any changes will be deemed acceptance of the revised terms.
By registering or using the bet399 platform, you are deemed to have read, understood, and agreed to all of the following terms and conditions. These terms are consistent with applicable laws in Bangladesh.
In this document, "bet399", "we", and "platform" refer to the bet399.me website and all its associated services. "User", "member", and "you" refer to any individual who uses the bet399 platform.
Bet399 is an internationally licensed online gaming and Sports Betting platform. All services provided here are intended for entertainment purposes. To use bet399's services, the following basic conditions must be met.
Bet399 may, at its own discretion, refuse service to any user or close any account, particularly where there are grounds to believe that the terms and conditions have been violated.
To open an account on bet399, you must provide your full name, email address, mobile number, and date of birth. Registering with false information is strictly prohibited and may result in account termination.
Each individual may only open one account. If multiple accounts are found to belong to the same person, all such accounts will be closed and the balances held in them may be forfeited.
Identity Verification (KYC) Process: Prior to your first large withdrawal, bet399 may request a copy of your National ID or passport. This is part of our compliance with international Anti-Money Laundering (AML) standards. Withdrawals may be placed on hold until KYC is completed.
Submitting your documents immediately after opening your account means KYC verification is typically completed within 24 hours. Submitting them later may cause delays when you request a withdrawal.
Keeping your account password secure is entirely your responsibility. If you notice any unauthorized activity on your account, notify bet399 immediately.
Bet399 accepts deposits via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is BDT 200 and the daily maximum is BDT 1,00,000. No additional charges apply to deposits.
The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 1–24 hours, though verification requirements may occasionally cause delays. VIP members' withdrawals are given priority.
| Payment Methods | Minimum Deposit | Maximum Deposit | Withdrawal Time |
|---|---|---|---|
| BKash | ৳ 200 | ৳ 50,000/day | 1–6 hours |
| Nagad | ৳ 200 | ৳ 50,000/day | 1–6 hours |
| Rocket | ৳ 300 | ৳ 30,000/day | 6–12 hours |
| Bank Transfer | ৳ 1,000 | ৳ 1,00,000 / day | 1–24 hours |
An important condition is that withdrawals must generally be made through the same method used for the deposit. Deposits or withdrawals involving third-party accounts are strictly prohibited.
Bet399 offers a variety of bonuses and promotions, each with its own terms as detailed in the respective offer description. The general bonus conditions are outlined here.
The Wagering Requirement (WR) is the condition specifying how much you must wager before withdrawing bonus funds. For example, if you receive a BDT 1,000 bonus with a 10x WR, you must place BDT 10,000 in bets before a withdrawal is permitted.
Bet399's system is capable of detecting bonus abuse. Any attempt to claim the same bonus across multiple accounts will result in all accounts and accumulated funds being forfeited.
Certain general rules apply to both Sports Betting and casino games at bet399. Once a bet has been placed, it cannot normally be cancelled. If a technical issue prevents a bet from being confirmed before an event begins, the stake will be refunded.
Special rules apply to live betting. Odds may change rapidly during a match. Payouts will be calculated based on the odds at which the bet was confirmed.
All casino games use an RNG (Random Number Generator), which is regularly audited by an independent third party. The RTP (Return to Player) percentage for each game is stated in the game's description.
Bet399 is committed to maintaining a fair and secure environment. The following activities are strictly prohibited and will result in account closure and balance forfeiture.
By registering with bet399, your personal information will be handled in accordance with bet399's Privacy Policy. To learn more about how your data is collected, stored, and used Privacy Policy View page.
Bet399 does not sell your data to third parties. However, information may be shared when required by law or upon request from relevant authorities. All transactions and personal data are protected via SSL encryption.
You may request account closure at any time by contacting support. Any real-money balance can be withdrawn before closure, but bonus balance will be forfeited.
In the event of a terms violation, bet399 may temporarily suspend or permanently close an account. Where applicable, any legitimate balance (excluding bonuses) will be made available for withdrawal.
As part of responsible gaming, you can apply for self-exclusion at any time — for 30 days, 6 months, or permanently. During a self-exclusion period, account access will be fully restricted. For more details, Responsible Play View page.
Bet399 provides its platform on an "as is" basis. bet399 is not liable for any losses arising from technical issues, internet disruptions, or third-party service failures.
These terms and conditions may be updated at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms. It's a good idea to revisit this page from time to time.
For any questions or complaints regarding these terms, email support@bet399.me or reach out to our support team via live chat.
Bet399 believes gaming is for entertainment, not addiction. If you need help, Responsible Play Full details are available on the page.